000			01924cam a2200301 a 4500
008			141205s2015 enka b 001 0 eng
010			_a 2014046429
020			_a9780199357222
040			_aDLC _beng _cDLC _dDLC
042			_apcc
050	0	0	_aTS155 _b.H28133 2015
082	0	0	_a658.5 _223
245	0	4	_aThe handbook of behavioral operations management : _bsocial and psychological dynamics in production and service settings _cEdited by Elliot Bendoly ; Wout van Wezel and Daniel G. Bachrach
260			_aOxford : _bOxford University Press, _cc2015.
300			_axiii, 425 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aProduction management
650		0	_aManagement science _xPsychological aspects
700	1		_aBendoly, Elliot, _eEdited by
700	1		_aWezel, Wout van, _eEdited by
700	1		_aBachrach, Daniel G., _eEdited by
035			_a(IMchF)fol15506132
520			_aThe Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, this handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.
005			20170126100932.0
001			62495
003			UOWD
942			_cREGULAR
999			_c27865 _d27865