000 01822nam a2200373 a 4500
008 070514s2011 enka b 001 0 eng
010 _a 2007297104
_z 2006935289
015 _aGBA685922
_2bnb
016 7 _a013572969
_2Uk
020 _a978-0750667869
035 _a(OCoLC)ocm72868446
035 _a(OCoLC)72868446
040 _aUKM
_cUKM
_dBAKER
_dYDXCP
_dBWKUK
_dDLC
042 _alccopycat
050 0 0 _aTS156
_b.H693 2007
082 0 4 _a658.4013
_222
100 1 _aHoyle, David
245 1 0 _aQuality management essentials
_cDavid Hoyle
260 _aLondon :
_bRoutledge,
_c2011.
300 _aix, 212 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. [203]-205) and index.
650 0 _aQuality control
650 0 _aTotal quality management
650 0 _aISO 9000 Series Standards
035 _a(IMchF)fol11589289
505 0 _aFront Cover; Quality Management Essentials; Copyright page; Contents; Preface; Chapter 1: Introduction to quality; Chapter 2: Achieving sustaining and improving quality; Chapter 3: A systems approach; Chapter 4: Managing quality using ISO 9000; Chapter 5: How ISO 9000 made us think about quality; Chapter 6: Managing quality using the process approach; Chapter 7: Making the case for managing quality more effectively; Appendix A: Food for thought; Appendix B: Glossary; Bibliography; Index.
520 _aQuality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming.
650 7 _aBUSINESS & ECONOMICS
_xQuality Control
_2sears
526 0 _aTBS952 TBS955
005 20170126101029.0
001 63360
003 UOWD
942 _cREGULAR
999 _c28516
_d28516