000			02042nam a22003138a 4500
008			150316s2016 nyu b 001 0 eng
010			_a 2015008792
020			_a9780814436615
040			_aDLC _beng _cDLC
042			_apcc
050	0	0	_aHD62.17 _b.P34 2016
082	0	0	_a658.5/1 _223
100	1		_aPage, Susan
245	1	4	_aThe power of business process improvement : _b10 simple steps to increase effectiveness, efficiency, and adaptability _cSusan Page
263			_a1511
260			_aNew York : _bAmerican Management Association, _cc2016.
300			_axiv, 370 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aWorkflow _xManagement
650		0	_aOrganizational effectiveness
650		0	_aManagement
035			_a(IMchF)fol15634637
520			_aBaffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing - Eliminate duplication and bureaucracy - Control costs - Establish internal controls to reduce human error - Test and rework the process before introducing it - Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
250			_a2nd ed.
005			20170126101034.0
001			63417
003			UOWD
942			_cREGULAR
999			_c28572 _d28572