000 02198cam a22002534a 4500
999 _c28700
_d28700
001 63545
020 _a9781133587675
040 _aUOWD
082 _a658.8342 KA CO
100 1 _aKardes, Frank R.
_96352
245 1 0 _aConsumer behavior
_cFrank R. Kardes, Maria L. Cronley, Thomas W. Cline
250 _a2nd ed.
260 _aStamford, CT, USA :
_bCengage Learning,
_cc2015.
300 _axxii, 550 p. :
_bcol. ill. ;
_c26 cm.
500 _aPreviously published: Mason, OH : South-Western, Cengage Learning, c2011.
504 _aIncludes bibliographical references and indexes.
505 0 _aContents: PART I: CONSUMER BEHAVIOR AND MARKETING STRATEGY. 1. Understanding Consumer Behavior and Consumer Research. 2. Consumer Focused Strategy: Segmentation and Positioning. 3. Branding Strategy and Consumer Behavior. PART II: CONSUMER INFORMATION PROCESSING. 4. Consumer Perception. 5. Learning and Memory. 6. Automatic Information Processing. 7. Motivation and Emotion. 8. Attitude and Judgment Formation and Change. PART III: CONSUMER DECISION MAKING. 9. The Consumer Decision Making Process. 10. Product Consideration, Evaluation, and Choice. 11. Behavioral Decision Theory. PART IV: CONSUMER SOCIAL INFLUENCES AND CONTEMPORARY STRATEGIES FOR MARKETERS. 12. Self-Concept and Personality. 13. Social Influence and Behavioral Compliance. 14. The Influence of Culture and Values. 15. The Influence of Demography. 16. Contemporary Strategies in Reaching Consumers. 17. Engaging Consumers Through Online Marketing. PART V: MANAGERIAL DECISION MAKING (ONLINE CHAPTERS). 18. Biases in Managerial Decision Making. 19. Strategies for Improving Managerial Decision Making.
520 _aProvides an introduction to consumer behavior supported by scientifically grounded coverage of key principles and applications. This book devotes attention to "classic" consumer behavior topics, including consumer information processing, consumer decision making, persuasion, social media and the role of culture and society on consumer behavior.
526 0 _aMARK936
650 0 _aConsumer behavior
_9633
700 1 _aCronley, Maria L.
_96353
700 1 _aCline, Thomas W.
_96354
942 _cREGULAR
_2ddc