000 02327nam a22003498a 4500
008 151005s2016 flu b 001 0 eng
010 _a 2015031118
020 _a9781498705974
040 _aDLC
_beng
_cDLC
042 _apcc
050 0 0 _aTS176
_b.K319 2016
082 0 0 _a658.5/03
_223
100 1 _aKale, Vivek
245 1 0 _aEnhancing enterprise intelligence :
_bleveraging ERP, CRM, SCM, PLM, BPM, and BI
_cVivek Kale
263 _a1601
260 _aBoca Raton :
_bCRC Press,
_cc2016.
300 _axxi, 378 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 0 _aPreface -- Acknowledgements -- Intelligent enterprises -- Enterprise systems -- Integrated enterprise with ERP -- Customer centric enterprise with CRM -- Customer responsive enterprise with SCM -- Renewing enterprise with PLM -- Collaborative enterprise with BPM -- Informed enterprise with BI -- Implementing enterprise systems -- Appendix -- SAP business suite -- Reference -- Index.
650 0 _aProduction planning
_xData processing
650 0 _aManufacturing resource planning
_xComputer programs
035 _a(IMchF)fol15911681
520 _aEnhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI. The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM’s decisive concept of customer centricity, SCM's differentiating concept of customer responsiveness, and PLM's stupendous transformative potential for renewing the enterprise along with the establishment of a collaborative enterprise with BPM and enterprise BPM methodology.
650 7 _aBUSINESS & ECONOMICS / Industrial Management
_2sears
650 7 _aBUSINESS & ECONOMICS / Management
_2sears
650 7 _aManagement Science
_2sears
650 7 _aOrganizational Behavior
_2sears
005 20170126101056.0
001 63683
003 UOWD
942 _cREGULAR
999 _c28835
_d28835