000			01574cam a22002538a 4500
999			_c29578 _d29578
010			_a 2015037136
020			_a9781498737685
082	0	0	_a004.068
100	1		_aKatzman, Steve _936761
245	1	0	_aOperational assessment of IT _cSteve Katzman
260			_aBoca Raton, FL : _bCRC Press, _cc2016.
300			_axviii, 338 p. : _bill. ; _c24 cm.
490	0		_aInternal audit and IT audit ; _v4
504			_aIncludes bibliographical references and index.
520			_aThis book provides insights into the operational assessment process with a specific focus on IT. The book include some lean six-sigma (6s) tools and techniques. This book is designed to provide examples of various processes, each employing tools to help provide a diverse perspective of the process. In an effort to gain insight into the process, its goals, and the steps currently used to achieve the goals. Using the concepts and tools provided in the book, the reader should see a clearer picture of any process from different perspectives in an effort to truly understand the process goals. The Book, like the Business Process, tries to focus on the Quality Value Stream.
650		0	_aInformation technology _xManagement _91798
650		0	_aInformation technology _xAuditing _916686
650		0	_aAuditing, Internal _98353
856			_uhttps://uowd.box.com/s/4yp1eg7rig2cqu3vou1j4g62s0tvumag _zLocation Map