| 000 | 01236nam a2200217 a 4500 | ||
|---|---|---|---|
| 020 | _a9781138155947 | ||
| 008 | 161005n 000 0 eng d | ||
| 245 | 1 | 0 |
_aManaging quality _cDesmond Bell, Philip McBride and George Wilson |
| 260 |
_aLondon : _bTaylor & Francis _cc2016. |
||
| 100 | _aBell,Desmond | ||
| 300 |
_axvi, 235 p. ; _c24 cm. |
||
| 500 | _aManaging Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. | ||
| 650 | 7 |
_aQuality management _2sears |
|
| 650 | 7 |
_aControl Quality _2sears |
|
| 700 | _aMcBride, Philip | ||
| 700 | _aWilson, George | ||
| 005 | 20170126101233.0 | ||
| 001 | 65044 | ||
| 003 | UOWD | ||
| 942 | _cREGULAR | ||
| 999 |
_c30048 _d30048 |
||