000 00883cam a2200205 a 4500
999 _c31231
_d31231
001 52759
020 _a9781292089959
040 _aSINTU
082 0 4 _a658.85132012 WI ES
100 1 _aWirtz, Jochen
_9848
245 1 0 _aEssentials of services marketing /
_cJochen Wirtz, Christopher Lovelock
250 _a3rd ed.
260 _aSingapore :
_bPearson,
_cc2018.
300 _a670 p. :
_bcol. ill. ;
_c29 cm.
504 _aIncludes bibliographical references and indexes.
520 _a "Essentials of Services Marketing delivers streamlined coverage of services marketing topics with an exciting global outlook. With its visual learning aids and clear language, students read less to learn more. For undergraduate services marketing courses."--Publisher's website.
650 0 _aService industries
_xMarketing
_9846
700 1 _aLovelock, Christopher H.
_94227
942 _cREGULAR