000 02137 a2200193 4500
999 _c31688
_d31688
020 _a9781933199177
082 _a658.812 ST BT
100 _aStevens, Ruth P.
_96172
245 _aB2B data-driven marketing :
_bsources, uses, results
_cRuth P. Stevens, Theresa A. Kushner
246 _aB two B data driven marketing
260 _aChicago :
_bRacom communications,
_cc2015.
300 _axiv, 279 p. :
_bill. ;
_c24 cm.
505 _aIntroduction -- The marketing database: the essential tool of business -- Data sources: where to get customer information -- Data architecture: setting it up right -- Managing person data in an organizational world -- Data management: keep it clean -- How business marketers use their customer information -- Managing marketing data in a global world -- Managing data on a shoestring: marketing databases for small businesses -- Troubleshooting: thorny problems and solutions -- Case studies in database marketing -- The fast-evolving future of B2B database marketing -- Appendices.
520 _aThe world of business has long sought a comprehensive, practical guide to managing and executing business marketing plans and strategies. And now it s here. B2B Data-Driven Marketing: Sources, Uses, Results, by Ruth Stevens and Theresa Kushner, meets that need. In 220 pages the book lays out basic definitions and applications by identifying data sources, setting up an organization s data architecture to best advantage, and managing that data and keeping it clean. The book then shows how busi-ness marketers use their information, how to manage that data on a global scale, and how all companies, from mom-and-pops to multinationals, can manage their data within reasonable cost parameters. The last chapters discuss trouble-shooting problems (with solutions), case studies showing all of the book s principles in ac-tion, and speculation on the future of B2B database marketing. It is the one book that B2B marketing managers and owners will keep close athand.
650 _aCustomer relations
_96091
650 _aMarketing
_93
700 _aKushner, Theresa A.
_96176
942 _cREGULAR