000 02184 a2200193 4500
999 _c32739
_d32739
020 _a9783319599779
082 _a658.4038 NO KN
100 _aNorth, Klaus
_911225
245 _aKnowledge management :
_bvalue creation through organizational learning
_cKlaus North, Gita Kumta
250 _a2nd ed.
260 _aCham, Switzerland :
_bSpringer,
_cc2018.
300 _axxv, 344 p. :
_bill. ;
_c25 cm.
490 _aSpringer texts in business and economics
505 _aTowards a Digitally Enabled Knowledge Society.- Knowledge in Organisations.- Organisational Forms to Leverage Knowledge.- Knowledge Work(ers) in the Digital Age.- Strategies for Managing Knowledge.- Context Specific Knowledge Management Strategies.- Information and Communication Technologies Supporting the Digital Transformation of Knowledge Work.- Measuring and Safeguarding Intellectual Capital.- How to Put Knowledge Management into Practice.- Multilingual Glossary.
520 _aThis textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.
650 _aKnowledge management
_92186
700 _aKumta, Gita
_911226
942 _cREGULAR