000			03909nam a22002535i 4500
999			_c33161 _d33161
001			19387329
010			_a 2016960759
020			_a9783319464114
040			_aUOWD
082			_a362.110681 SE RV
245	0	0	_aService business model innovation in healthcare and hospital management : _bmodels, strategies, tools _cEdited by Mario A. Pfannstiel, Christoph Rasche
260			_aCham, Switzerland : _bSpringer Science and Business Media, _cc2017.
300			_axiv, 296 p. : _bill. ; _c25 cm.
505			_aChapter 1 Service Model Innovation in Hospitals -- Beyond Expert Organizations -- Chapter 2 Strategies with Service Business Model Innovation -- Chapter 3 The integrated-Physician-Model -- Business Model Innovation in Hospital Management -- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation -- Chapter 5 The opportunities offered by digitizing clinical pathways -- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare -- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care -- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach -- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals -- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations -- Chapter 11 Guided Business Modeling and Analysis for Business Professionals -- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD -- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare -- Chapter 14 Continuous and Co-Creative Business Model Creation -- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.
520			_aThis book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
650			_aHealth services administration _xComputer simulation _918382
650			_aPOLITICAL SCIENCE _xPublic Policy _xSocial Security _915598
650			_aHealth services administration _91260
650			_aMedical economics _91262
700			_aPfannstiel, Mario A., _eEdited by _954102
700			_aRasche, Christoph, _eEdited by _954103
856			_uhttps://uowd.box.com/s/pwm1hp4otarqak79455ek1zyjydfbaqm _zLocation Map
942			_cREGULAR