000 01263cam a2200217Ia 4500
999 _c33387
_d33387
001 9920088
020 _a9780789747419
040 _aUOWD
082 _a658.872 BL SO
100 1 _aBlanchard, Olivier
_919306
245 1 0 _aSocial media ROI :
_bmanaging and measuring social media efforts in your organization
_cOlivier Blanchard
246 3 _aSocial media return on investment
260 _aIndianapolis, Ind. :
_bQue,
_cc2011.
300 _axvi, 292 p. :
_bill. ;
_c23 cm.
500 _aIncludes index.
505 _aSOCIAL MEDIA PROGRAM DEVELOPMENT Aligning Social Media to Business Goals Planning for Performance Measurement Establishing Clarity of Vision Purpose and Execution SOCIAL MEDIA PROGRAM INTEGRATION The People Principle Copyright
520 _aSocial media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.”
650 0 _aSocial media
_xEconomic aspects
_912004
650 0 _aInternet marketing
_91603
942 _cREGULAR