000			04612 a2200253 4500
999			_c34338 _d34338
008			180920b xxu||||| |||| 00| 0 eng d
020			_a9780749473013
082			_a658.4​06 MI EN
100			_aMiller, David, _d1951 April 28 _919819
245			_aEnterprise change management : _bhow to prepare your organization for continuous change _cDavid Miller, Audra Proctor
260			_aPhiladelphia, _bPA Kogan Page, _cc2016.
300			_aix, 197 p. : _bill. ; _c24 cm.
500			_aIncludes bibliographical references and index.
505			_aMachine generated contents note: Part I Context and framework 01 The compelling case for building change capabilities Impact on organizations How organizational life changed The evolving idea of enterprise change management Why readers should continue reading Notes 02 Change capability building Introduction Agility is critical in today's environment What is enterprise change management? Deploying ECM How digital technology can accelerate ECM Assessing change maturity The highlights Notes Part II The five capabilities 03 Creating the context for successful change Why creating a context for change is so important in driving results Why a strong context for change is important to organizations What constitutes a context for a change? How do we create and share the context for a change? Concluding thoughts Notes 04 Managing the demand for change Wanting it to happen versus making it happen Perpetual loading Saying no makes things happen A prioritization process Notes 05 Executing single changes Why organizations require a consistent approach to change What options organizations have when they decide to utilize a methodology What change management content should be in a methodology The role of change tools in organizational change Notes 06 Adaptive leadership Core leadership Adaptive change leadership behaviors Highlights Notes 07 Hiring resilient people Resilient organizations need resilient people What makes people resilient? Identifying and developing resilience Eight ways to operationalize resilience Notes Part III How organizations learn to change 08 Cultures that leverage capabilities High-level understanding of organizational culture Why culture is important when building change management capabilities Organizational life cycles and their effect on building change capabilities Characteristics of cultures that successfully build capabilities Potential mitigation strategies if the culture is unsupportive Conclusions Notes 09 Learning and embedding capabilities effectively Making sure people in the organization have the right skills and tools Encouraging learning by doing Delivering learning 'just-in-time' Linking learning to application Measuring the effectiveness of learning Digital transformation Footnote on learning and adapting to change Conclusion Notes 10 Implications for key players Implications for leaders Implications for change agents Index.
520			_a"One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wider. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 20,000 people and 320,000 data points over a 19-year period, Enterprise Change Management will help you diagnose the root causes of the organisational change gap, manage demand for change and create the context for successful continuous change in your organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks, processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization"-- Cover.
650			_aBUSINESS &​ ECONOMICS /​ Organizational Behavior _94178
650			_aBUSINESS &​ ECONOMICS /​ Organizational Development _919820
650			_aBUSINESS &​ ECONOMICS /​ Management _94181
650			_aOrganizational change _9300
650			_aIndustrial management _9439
650			_aOrganizational behavior _9142
700			_aProctor, Audra _919821
942			_cREGULAR