000			00974 a2200181 4500
999			_c34827 _d34827
008			190112b xxu||||| |||| 00| 0 eng d
020			_a9780521776899
082			_a428.2402491 OH BE
100			_aO'Hara, Francis _922540
245			_aBe my guest : _benglish for the hotel industry : student's book _cFrancis O'Hara
260			_aCambridge : _bCambridge University Press, _cc2002.
300			_a112 p. : _bcol. ill. ; _c28 cm.
490			_aCambridge professional English
520			_aThis fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
650			_aEnglish language _xSpoken English _920245
650			_aEnglish language _xhotel industry _924408
942			_cTEACHERREF