000 00980cam a2200301 a 4500
008 070514s2007 ne ab b 001 0 eng
010 _a 2007020283
020 _a9780123741523
035 _a(OCoLC)ocn129958028
035 _a(OCoLC)129958028
040 _aDLC
_cDLC
_dBAKER
_dBTCTA
_dC#P
_dDLC
050 0 0 _aHF5548.32
_b.H367 2007
082 0 0 _a658.4/06
_222
100 1 _aHarmon, Paul,
_d1942-
245 1 0 _aBusiness process change :
_ba guide for business managers and BPM and six sigma professionals /
_cPaul Harmon ; foreword by Tom Davenport.
250 _a2nd ed.
260 _aAmsterdam ;
_aBoston :
_bElsevier/Morgan Kaufmann Publishers,
_cc2007.
300 _axli, 549 p. :
_bill., map ;
_c24 cm.
504 _aIncludes bibliographical references and index.
526 _aTBS927
650 0 _aElectronic commerce.
650 0 _aOrganizational change.
650 0 _aSystem design.
005 20170126093457.0
001 21069
003 UOWD
942 _cREGULAR
999 _c3550
_d3550