000 01337cgm a2200229u 4500
007 vz
008 100413s2009 |||--- vleng|u
110 1 _aLi, Charlene
245 1 0 _aCreating winning social media strategies
_h[videorecording] /
_cCharlene Li.
260 0 _aMill Valley, CA :
_bKantola Productions,
_cc2009.
300 _a1 x DVD ;
_c54 min. run. time.
440 0 _aStanford executive briefings
500 _a1 x DVD.
520 _aProgram Highlights: How to attract customers with tools like blogs, Facebook and Twitter.The benefits of social medias two-way relationships and the risks. How to stay in command while giving up control. A fundamental power shift is underway in relationships between organizations and customers. Traditional one-way, seller-to-buyer communication is evolving into a two-way dialog, as social media technologies give buyers a voice. With examples from Oracle, Southwest Airlines, Walmart, Comcast, and Starbucks, Charlene Li shows how companies can use social media tools to encourage that dialog and have more intimate, beneficial relationships with customers.
650 4 _aTechnology
_vTraining video.
650 4 _aOnline social networks
_vTraining video.
650 4 _aInternet marketing
_vTraining video.
005 20210624160512.0
001 32503
003 UOWD
942 _cDVD
999 _c38035
_d38035