000 02594nam a2200277 i 4500
999 _c38236
_d38236
001 nam a22 7a 4500
020 _a9780136717133
082 _a658.83 BE MA
100 1 _aBendle, Neil T.
_9706
245 1 0 _aMarketing metrics :
_bthe manager's guide to measuring marketing performance
_cNeil T. Bendle, Paul W. Farris, Phillip E. Pfeifer and David J. Reibstein.
246 3 0 _aManager's guide to measuring marketing performance
250 _a4th ed.
260 _aUpper Saddle River (N.J.) :
_bPearson Education,
_cc2020.
300 _axv, 589 p. :
_bill. ;
_c24 cm.
520 _aYour Definitive, Up-to-Date Guide to Marketing Metrics--Choosing Them, Implementing Them, Applying Them This award-winning guide will help you accurately quantify the performance of all your marketing investments, increase marketing ROI, and grow profits. Four renowned experts help you apply today's best practices for assessing everything from brand equity to social media, email performance, and rich media interaction. This updated edition shows how to measure costly sponsorships, explores links between marketing and financial metrics for current and aspiring C-suite decision-makers; presents better ways to measure omnichannel marketing activities; and includes a new section on accountability and standardization in marketing measurement. As in their best-selling previous editions, the authors present pros, cons, and practical guidance for every technique they cover. Measure promotions, advertising, distribution, customer perceptions, competitor power, margins, pricing, product portfolios, salesforces, and more Apply web, online, social, and mobile metrics more effectively Build models to optimize planning and decision-making Attribute purchase decisions when multiple channels interact Understand the links between search and distribution, and use new online distribution metrics Evaluate marketing's impact on a publicly traded firm's financial objectives Whatever your marketing role, Marketing Metrics will help you choose the right metrics for every task--and capture data that's valid, reliable, and actionable.
526 _aMARK935, MARK210, MARK310
650 0 _aMarketing
_xStatistics
_9707
650 0 _aPerformance
_xMeasurement
_9708
650 0 _aMarketing research
_9123
650 0 _aMarketing
_xMathematical models
_9124
700 1 _aFarris, Paul W.
_921187
700 1 _aPfeifer, Phillip E.
_9709
700 1 _aReibstein, David J.
_9710
856 _uhttps://uow.primo.exlibrisgroup.com/permalink/61UOW_INST/19ktvkt/alma991003486633206666
_zEbook
942 _cREGULAR