000 01029cam a2200325 a 4500
008 080530s2008 mau b 000 0 eng
010 _a 2008022311
020 _a9781422125083
020 _a1422125084
035 _a(OCoLC)213312220
040 _aDLC
_cDLC
_dBTCTA
_dBAKER
_dYDXCP
_dC#P
_dCDX
_dBWX
_dDLC
050 0 0 _aHD42
_b.M364 2008
082 0 0 _a658.4/053
_222
245 0 0 _aManaging difficult interactions :
_bexpert solutions to everyday challenges.
260 _aBoston, Mass. :
_bHarvard Business Press,
_cc2008.
300 _ax, 84 p ;
_c18 cm.
490 1 _aPocket mentor series
504 _aIncludes bibliographical references (p. 77-84).
650 0 _aConflict management.
650 0 _aInterpersonal confrontation.
650 0 _aInterpersonal conflict.
650 0 _aInterpersonal communication.
650 0 _aInterpersonal relations.
710 2 _aHarvard Business School.
_bPress.
830 0 _aPocket mentor series.
005 20170126093538.0
001 21603
003 UOWD
942 _cREGULAR
999 _c4071
_d4071