Palmer, Ian, 1957-

Managing organizational change : a multiple perspectives approach / Ian Palmer, Richard Dunford, Gib Akin. - 2nd int. ed. - Boston : McGraw-Hill Irwin, c2009. - xii, 413 p. : ill ; 23 cm.

Includes bibliographical references and index.

Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change.

9780071263733


Organizational change.
Organizational change--Management.

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