Laguna, Manuel.

Business process modeling, simulation, and design / Manuel Laguna, Johan Marklund. - New Delhi : Dorling Kindersley, c2011. - xiii, 429 p : ill. ; 26 cm. + 1 x CD ROM.

Includes references and index.



9780131099791 9788131761359


Industrial management--Mathematical models.
Business planning.
Reengineering (Management)

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