Prahalad, C. K.

The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy. - Boston, Mass. : Harvard Business School Pub., c2004. - xiii, 256 p. : ill ; 24 cm.

The co-creation of value -- Building blocks of co-creation -- The co-creation experience -- Experience innovation -- Experience personalization -- Experience networks -- The market as a forum -- Creating new strategic capital -- Manager as consumer -- Rapid knowledge creation -- Strategy as discovery -- Building new capabilities for the future.

1578519535 (alk. paper)

2003016949


Competition.
Customer relations.
Customer services.
Strategic planning.
Economic value added.
Success in business.

HD41 / .P73 2004

658.4

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