Zhu, Joe, 1968-
Quantitative models for performance evaluation and benchmarking : data envelope analysis with spreadsheets / Joe Zhu. - 2nd ed. - Boston, Mass. : Springer, c2009. - xxiii, 327 p. : ill. , + 1 x CD ; 24 cm. - International series in operations research & management science v. 126 .
1 x CD. Includes bibliographical references and index.
9780387859811
Organizational effectiveness.
Benchmarking (Management)
Industrial management--Mathematical models.
Quantitative models for performance evaluation and benchmarking : data envelope analysis with spreadsheets / Joe Zhu. - 2nd ed. - Boston, Mass. : Springer, c2009. - xxiii, 327 p. : ill. , + 1 x CD ; 24 cm. - International series in operations research & management science v. 126 .
1 x CD. Includes bibliographical references and index.
9780387859811
Organizational effectiveness.
Benchmarking (Management)
Industrial management--Mathematical models.