Damelio, Robert.

The Basics of process mapping / Robert Damelio. - 2nd ed. - New York : Productivity Press/Taylor & Francis Group, 2010, c2011. - ix, 173 p : ill. ; 24 cm.

Overview -- Thinking about work -- Why map a process? -- Rel.map -- CFPM -- Flowchart -- 7 principles to improve flow.

9781563273766 (acid-free paper)

2010006278


Work design.
Flow charts.
Organizational effectiveness.

T60.8 / .D36 2011

658.5/4

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