Marciano, Paul L.

Carrots and sticks don't work : build a culture of employee engagements with the principles of respect / Carrots and sticks do not work Paul L. Marciano. - New York : McGraw-Hill, c2010. - xxviii, 227 p. : ill. ; 22 cm.

Includes bibliographical references (p. 211-217) and index.

The workplace "carrot-on-a-stick" -- Reward and recognition programs don't work -- Employee engagement -- The RESPECT model : building a culture of employee engagement -- Recognition -- Empowerment -- Supportive feedback -- Partnering -- Expectations -- Consideration -- Trust -- Implementing the RESPECT model.

Argues that reward and recognition programs are costly and inefficient, only rewarding employees who are already productive performers, and explains how engaging employees and treating them with respect is a more effective means of improving productivity, loyalty, and satisfaction.

Adult Follett Library Resources. Adult.

9780071714013 (trade) 0071714014 (trade)

2010005407


Employee motivation.
Employees--Attitudes.
Organizational commitment.
Employees--Attitudes.
Personnel management.
Motivation (Psychology)

HF5549.5.M63 / M363 2010

658.3/14

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