Capon, Noel.

The marketing mavens / Noel Capon. - 1st ed. - New York : Crown Business, c2007. - x, 307 p. ; 25 cm.

Includes bibliographical references (p. [289]-293) and index.

The new market model -- Execution in marketing -- Identifying opportunities -- Matching markets with competencies -- Segmenting to find the sweet spots in a market that matters -- Meeting customer needs and beating competition -- Structuring systems and processes to serve customers -- Creating a company-wide marketing culture -- Measuring enterprise and market for a custom fit -- Conclusion : sustaining marketing excellence.



9780307354099 0307354091

2006101945


Relationship marketing.
Customer relations.
Marketing--Management.

HF5415.55 / .C37 2007

658.8

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