Condliffe, Peter.

Conflict management : a practical guide / Peter Condliffe. - 4th ed. - Chatswood, N.S.W. : LexisNexis Butterworths, 2012. - xix, 512 p. : ill. ; 25 cm.

Previous ed.: 2008.



Provides a number of essential conflict management approaches, strategies, tactics and techniques, and reinforces understanding of these with excercises, questions, role plays and simulations. The book takes a positive approach to conflict as a potentially creative and dynamic stimulus to interpersonal and group relations.

9780409332162


Conflict management.
Interpersonal relations.
Interpersonal conflict.

303.69

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