Laudon, Kenneth C.

Essentials of management information systems / Kenneth C. Laudon, Jane P. Laudon. - 10th ed., Global ed. - Boston : Pearson, c2013. - 499 p. : 27 cm.

Chapter 1: Business Information Systems in Your Career Chapter 2: Global E-Business: and Collaboration Chapter 3: Achieving Competitive Advantage with Information Systems Chapter 4: IT Infrastructure: Hardware and Software Chapter 5: Foundations of Business Intelligence: Databases and Information Management Chapter 6: Telecommunications, the Internet, and Wireless Technology Chapter 7: Securing Information Systems Case 1: IBM Zone Trusted Information Channel (ZTIC) Chapter 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 9: E-Commerce: Digital Markets, Digital Goods Chapter 10: Improving Decision Making and Managing Knowledge Chapter 11: Building Information Systems and Managing Projects Chapter 12: Ethical and Social Issues in Information Systems

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Management information systems

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