Kemp, Sid.
Quality management demystified / Sid Kemp. - New York : McGraw-Hill, c2006. - xxii, 355 p. : ill ; 24 cm. - Demystified series . - McGraw-Hill "Demystified" series. .
Includes bibliographical references (p. 337-339) and index.
Offers practical information on the basic terms, concepts, and tools needed to define, measure, and manage quality in any setting.
Young Adult Follett Library Resources.
0071449086 9780071449083
2005054522
Quality control.
Quality control.
TS156 / .K4187 2006
658.4/013
Quality management demystified / Sid Kemp. - New York : McGraw-Hill, c2006. - xxii, 355 p. : ill ; 24 cm. - Demystified series . - McGraw-Hill "Demystified" series. .
Includes bibliographical references (p. 337-339) and index.
Offers practical information on the basic terms, concepts, and tools needed to define, measure, and manage quality in any setting.
Young Adult Follett Library Resources.
0071449086 9780071449083
2005054522
Quality control.
Quality control.
TS156 / .K4187 2006
658.4/013