The Starbucks experience :

Michelli, Joseph A., 1960-

The Starbucks experience : 5 principles for turning ordinary into extraordinary Joseph A. Michelli - New York : McGraw-Hill, c2007. - xiv, 208 p ; 22 cm.

Includes bibliographical references and index.

Reveals the ingenuity and people-driven philosophies that have made Starbucks one of the world's most recognized and admired companies.

9780071477840 0071477845 (alk. paper)

2006016788


Success in business--Handbooks, manuals, etc.
Success--Handbooks, manuals, etc.

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