Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Upper Saddle River, N.J. : Pearson Education Inc., c2013. - xii, 456 p. : ill. ; 28 cm. - Always learning .
"Pearson international edition"--Cover.
Includes bibliographical references and index.
This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness.
9780132870979 0132870975 (pbk.)
GBB2C4084 bnb
Total quality management.
658.562
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Upper Saddle River, N.J. : Pearson Education Inc., c2013. - xii, 456 p. : ill. ; 28 cm. - Always learning .
"Pearson international edition"--Cover.
Includes bibliographical references and index.
This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness.
9780132870979 0132870975 (pbk.)
GBB2C4084 bnb
Total quality management.
658.562