Quality makes money /

Townsend, Patrick L.

Quality makes money / Pat Townsend and Joan Gebhardt. - Milwaukee : American Society for Quality, Quality Press, 2005, c2006. - xv, 152 p ; 23 cm.

Includes bibliographical references (p. 141-142) and index.



0873896602 (alk. paper)

2005011261


Total quality management.
Total quality control.

HD62.15 / .T694 2006

658.4/013