Service science research, strategy and innovation :
Service science research, strategy and innovation : dynamic knowledge management methods /
N. Delener, editor.
- Hershey, PA : Business Science Reference, c2012.
- xxxiii, 697 p. : ill ; 29 cm.
Includes bibliographical references (p. 617-679 )and index.
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
9781466600775 (hardcover) 9781466600782 (ebook) 9781466600799 (print & perpetual access)
2011044014
Service industries--Management.
Service industries--Information technology.
Knowledge management.
658
Includes bibliographical references (p. 617-679 )and index.
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
9781466600775 (hardcover) 9781466600782 (ebook) 9781466600799 (print & perpetual access)
2011044014
Service industries--Management.
Service industries--Information technology.
Knowledge management.
658