Evans, James R. 1950-

Quality and performance excellence : management, organization, and strategy / James R. Evans. - 7th ed. - xv, 479 pages : illustrations ; 23 cm.

Formerly CIP.

Includes bibliographical references and index.



9781133955924 (pbk.) : £53.99 1133955924 (pbk.) : £53.99

GBB344510 bnb


Total quality management.

658.4013

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