Humby, Clive.

Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt, with Tim Phillips. - Sterling, VA : Kogan Page, c2004. - x, 276 p ; 24 cm.

Includes bibliographical references and index.

074943578X

2003018763


Tesco (Firm)--History--20th century.


Customer loyalty programs--Case studies.

HF5415.525 / .H85 2004

658.8/12

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