Banking services and the consumer :
Banking services and the consumer : a report : volume 37 /
National Consumer Council
- New Jersey : Routledge, 2014.
- 246 p. ; 24 cm.
- National Consumer Council ; 37 .
Includes bibliographical references.
This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work - all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.
9780415751643
Banks and banking--Customer services--Great Britain
332.1/7/0941
Includes bibliographical references.
This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work - all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.
9780415751643
Banks and banking--Customer services--Great Britain
332.1/7/0941