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Benchmarking and performance management :

Benchmarking and performance management : contributions to theory and application / edited by Professor Mohamed Zairi - Keighley : European Centre for Best Practice Management, 2009. - 878 p. : ill. ; 21 cm.

Includes bibliographical references and index.

ISBN: 9781906993016

Nat. Bib. No.: GBB0E4331 bnb

Subjects--Topical Terms:
Benchmarking (Management)
Performance--Evaluation
Organizational effectiveness

Dewey Class. No.: 658.4013

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