McKean, John, 1956-
Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean - Hoboken, N.J. : John Wiley & Sons, Inc., c2015. - xxii, 319 p. : ill. ; 23 cm.
Includes bibliographical references and index
9781119002321
2014029363
Customer relations
Consumer behavior
HF5415.5 / .M3834 2015
658.8/343
Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean - Hoboken, N.J. : John Wiley & Sons, Inc., c2015. - xxii, 319 p. : ill. ; 23 cm.
Includes bibliographical references and index
9781119002321
2014029363
Customer relations
Consumer behavior
HF5415.5 / .M3834 2015
658.8/343