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Fearn-Banks, Kathleen

Crisis communications : a casebook approach Kathleen Fearn-Banks - 4th ed. - New York : Routledge, c2011. - xi, 383 p. : ill. ; 24 cm. - Communication series . - Routledge communication series .

Includes bibliographical references (p. [366]-376) and index.

ISBN: 9780415880596 0415880580 (hbk) 9780415880596 (pbk) 0415880599 (pbk)

LCCN: 2010014680

Subjects--Topical Terms:
Public relations--Management--Case studies
Crisis management--Case studies
Advertising--Case studies

LC Class. No.: HD59 / .F37 2011

Dewey Class. No.: 659.2