The well-managed healthcare organization

White, Kenneth R.

The well-managed healthcare organization Kenneth R. White, John R. Griffith - 7th ed. - Chicago : Health Administration Press, 2014. - xxvii, 554 p. : ill. ; 27 cm.

Griffith's name appears first on the earlier ed. Association of University Programs in Health Administration (AUPHA).

Includes bibliographical references and index.

This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewards.

9781567933574

2010014186


Health services administration
Health Services Administration--United States

362.1068