Fells, Ray

Effective negotiation : from research to results Ray Fells - 3rd ed. - Port Melbourne, Vic. : Cambridge University Press, c2016. - ix, 317 p. : ill. ; 25 cm.

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1. Why isn't negotiation straightforward?; 2. The DNA of negotiation - the negotiators; 3. The DNA of negotiation - the essence of a negotiation; Appendix: information exchange skills in practice; 4. Ways to manage a negotiation; 5. Being strategic: the knight's move; 6. Digging deep to deal with differences; 7. Light bulb moments: exploring for options; 8. A final balancing act: the end-game exchange; 9. Building bridges: negotiating on behalf of others; 10. Managing a negotiation - a mediation perspective; 11. Cross-cultural negotiations: much the same but different; 12. Negotiation in practice: workplace and business negotiations; Conclusion: becoming an effective negotiator.

Provides a distinctive approach to the task of reaching an agreement through negotiation. This edition has been updated with the latest research and practical examples, and has a greater focus on how negotiators can develop their personal skills and how, by becoming reflective practitioners, they can manage their negotiations more effectively.

9781107578647


Management
Negotiation
Contracts
Covenants

302.3 FE EF

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