Dilley, Deborah K.
Essentials of banking / Deborah K. Dilley. - Hoboken, N.J. : Wiley, c2008. - xiv, 273 p. : ill ; 23 cm. - Essentials series . - Essentials series. .
Includes index.
Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.
9780470170885 (pbk.) 0470170883 (pbk.)
2007048498
Banks and banking--United States.
Banking law--United States.
332.10973
Essentials of banking / Deborah K. Dilley. - Hoboken, N.J. : Wiley, c2008. - xiv, 273 p. : ill ; 23 cm. - Essentials series . - Essentials series. .
Includes index.
Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.
9780470170885 (pbk.) 0470170883 (pbk.)
2007048498
Banks and banking--United States.
Banking law--United States.
332.10973