The complexity crisis :

Mariotti, John L., 1941-

The complexity crisis : why too many products, markets, and customers are crippling your company-- and what to do about it / John L. Mariotti. - Avon, Mass. : Platinum Press : Adams Media, c2008. - xix, 236 p. : ill ; 20 cm.

Includes bibliographical references (p. 229-231) and index.

9781598692143 (hc) 1598692143 (hc)

2007015888


Organizational effectiveness.
Process control.
Cost control.
Quality control.

338.501