O'Hara, Francis
Be my guest : english for the hotel industry : student's book Francis O'Hara - Cambridge : Cambridge University Press, c2002. - 112 p. : col. ill. ; 28 cm. - Cambridge professional English .
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
9780521776899
English language--Spoken English
English language--hotel industry
428.2402491 OH BE
Be my guest : english for the hotel industry : student's book Francis O'Hara - Cambridge : Cambridge University Press, c2002. - 112 p. : col. ill. ; 28 cm. - Cambridge professional English .
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
9780521776899
English language--Spoken English
English language--hotel industry
428.2402491 OH BE