O'Hara, Francis
Be my guest : English for the hotel industry : teacher's book / Francis O'Hara - Cambridge : Cambridge University Press, 2013. - 64 p. ; 28 cm. - Cambridge professional English .
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
9780521776882
English
428.24 OH FR
Be my guest : English for the hotel industry : teacher's book / Francis O'Hara - Cambridge : Cambridge University Press, 2013. - 64 p. ; 28 cm. - Cambridge professional English .
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
9780521776882
English
428.24 OH FR