Communicating across cultures /
Ting-Toomey, Stella
Communicating across cultures / Stella Ting-Toomey, Tenzin Dorjee - 2nd ed. - New York : The Guilford Press, c2019. - xxiv, 464 p. : ill. ; 25 cm.
Includes bibliographical references and index.
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication on any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining culture-specific knowledge with mindful listening and communication skills. Key Words: intercultural communication, cross-cultural communication, human communication, communication skills, cultural competence, ethnic relations, ethnic studies, multicultural counseling, international business relations, cultural diversity, cross-cultural psychology, ethnography, mindful communication, mindfulness, intergroup communication, integrative identity negotiation theory, acculturation, adjustment, immigration, immigrants, listening skills, textbooks, texts, college classes, college courses, college students, undergraduates, graduates, foreign students, refugees, social psychology, sociolingustics, international competence
9781462536481 1462536484
2018035463
Intercultural communication
Communication and culture
Oral communication
Nonverbal communication
Culture conflict
Conflict management
EDUCATION / Multicultural Education
303.482 TI CO
Communicating across cultures / Stella Ting-Toomey, Tenzin Dorjee - 2nd ed. - New York : The Guilford Press, c2019. - xxiv, 464 p. : ill. ; 25 cm.
Includes bibliographical references and index.
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication on any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining culture-specific knowledge with mindful listening and communication skills. Key Words: intercultural communication, cross-cultural communication, human communication, communication skills, cultural competence, ethnic relations, ethnic studies, multicultural counseling, international business relations, cultural diversity, cross-cultural psychology, ethnography, mindful communication, mindfulness, intergroup communication, integrative identity negotiation theory, acculturation, adjustment, immigration, immigrants, listening skills, textbooks, texts, college classes, college courses, college students, undergraduates, graduates, foreign students, refugees, social psychology, sociolingustics, international competence
9781462536481 1462536484
2018035463
Intercultural communication
Communication and culture
Oral communication
Nonverbal communication
Culture conflict
Conflict management
EDUCATION / Multicultural Education
303.482 TI CO