Managing difficult interactions : expert solutions to everyday challenges. - Boston, Mass. : Harvard Business Press, c2008. - x, 84 p ; 18 cm. - Pocket mentor series . - Pocket mentor series. .

Includes bibliographical references (p. 77-84).

9781422125083 1422125084

2008022311


Conflict management.
Interpersonal confrontation.
Interpersonal conflict.
Interpersonal communication.
Interpersonal relations.

HD42 / .M364 2008

658.4/053

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