Evans, James R. 1950-
Total quality : management, organization and strategy / James R. Evans. - 4th ed. - Mason, Oio : Thomson/South-Western, c2005. - xii, 467 p. : ill ; 24 cm.
Includes bibliographical references (p. 451-456) and index.
0324301596 (pbk.)
2004112865
Total quality management.
HD62.15 / .D4 2005
658.4/013
Total quality : management, organization and strategy / James R. Evans. - 4th ed. - Mason, Oio : Thomson/South-Western, c2005. - xii, 467 p. : ill ; 24 cm.
Includes bibliographical references (p. 451-456) and index.
0324301596 (pbk.)
2004112865
Total quality management.
HD62.15 / .D4 2005
658.4/013