DuBrin, Andrew J.
Coaching and mentoring skills / Andrew J. DuBrin. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005. - xiv, 174 p. : ill ; 24 cm. - NetEffect series . - NetEffect series. .
Includes bibliographical references and index.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.
0130922226 (pbk.)
2004006562
Mentoring in business.
Employees--Coaching of.
Employees--Training of.
Employees--Counseling of.
Teams in the workplace.
Organizational behavior.
Interpersonal relations.
HF5385 / .D8 2005
658.3/124
Coaching and mentoring skills / Andrew J. DuBrin. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005. - xiv, 174 p. : ill ; 24 cm. - NetEffect series . - NetEffect series. .
Includes bibliographical references and index.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.
0130922226 (pbk.)
2004006562
Mentoring in business.
Employees--Coaching of.
Employees--Training of.
Employees--Counseling of.
Teams in the workplace.
Organizational behavior.
Interpersonal relations.
HF5385 / .D8 2005
658.3/124