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TBS952 : Episodes 13 - 18

TBS952 : Episodes 13 - 18 Implementing Quality Services - Wollongong, Australia : University of Wollongong, [2001]. - [ ] p.

Episode 13: The new seven tools of TQM - Part 2. Episode 14, 15, 16, & 17: Behaviour of people in TQM - Part 1, Part 2, Part 3 & Part 4. Episode 18: QFD house of quality - Part 1 Room1.

Subjects--Topical Terms:
Quality control
Quality management

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