Crosby, Philip B.
Quality without tears : the art of hassle-free management / Philip B. Crosby. - 1st paperback ed. - New York :. McGraw-Hill, 1995. - xv, 205 p. : ; ill. ;. 21 cm. :
Includes index.
0070145113 $26.32
UOW Bookshop
Quality assurance.
Quality without tears : the art of hassle-free management / Philip B. Crosby. - 1st paperback ed. - New York :. McGraw-Hill, 1995. - xv, 205 p. : ; ill. ;. 21 cm. :
Includes index.
0070145113 $26.32
UOW Bookshop
Quality assurance.